sortoutyourgarden.com is operated by Beechwood Garden Centre Ltd. Telephone: 01254 266466. FOUND IT CHEAPER? IF YOU FIND THE SAME ITEM FOR LESS SOMEWHERE ELSE PLEASE CONTACT US AND TELL US WHERE YOU FOUND IT AND WE WILL DO OUR BEST TO BEAT THEIR PRICE! Home Catalogue Info Search View Basket Checkout Email Us Items Ordered:, Basket Value: Quick search:   About Us sortoutyourgarden.com is operated by Beechwood Garden Centre Ltd, a family owned business in Lancashire, England. We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mail@sortoutyourgarden.com. Making A Purchase Making a purchase could not be easier. Just browse our catalogue, click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. If you choose to pay by credit or debit card you will be transferred to the secure server of Protx, our payment service provider, who will then take your details and accept credit or debit card payment on our behalf. Protx's website will ask for your address and card details. It will also ask for the Card Verification Value. You can find this by looking at the back of your card: you should see a number on the signature strip and it is the last 3 digits of this number. We accept Visa, Mastercard, Switch, Solo, Visa Delta, Electron and UK Maestro cards. We do not charge for any item until it is ready to ship. Alternatively, you can choose to be invoiced for your order, the invoice being payable before delivery, or you can choose to send your credit card details to us separately (e.g. by telephone, fax or mail). We advise against sending credit or debit card details by email. Please note that if paying by credit or debit card the address that you provide must match the details on your credit card statement or bank statement. This is a security measure to ensure that our website is only used for legitimate transactions. Shipping And Handling A shipping and handling charge is added onto orders. Shipping and handling charges are £4.95 (including V.A.T. @ 17.5%) on every order, unless stated otherwise. Bulbs are exempt from shipping and handling charges and are delivered free of any extra costs. Some other items may be delivered free of cost where stated. We use haulage companies and couriers to make deliveries and you should be aware that delivery drivers will deliver to the entrance of the premises but any movement of items to specific locations in a garden, specific rooms in a house, etc is generally dependent on the goodwill of the driver. Drivers may be prevented by health and safety legislation from moving certain items in this way. For particularly heavy items the customer may need to assist with lifting the item from the vehicle. For large items, such as barbecues, artificial grass, composters or play centres, we need to arrange a suitable day for delivery with you. If a day is arranged and the couriers are unable to make the delivery on account of the customer not being in then we may be charged by the couriers for the failed delivery. Please note that in such situations it is our policy to pass this charge onto customers. For orders from outside the United Kingdom, please e mail us for information about shipping costs before ordering. Delivery Schedule Orders within the United Kingdom are delivered within 10 days. Please e mail us for details of overseas delivery. Tax Charges V.A.T. is charged on most products. This is included in the price shown. V.A.T. is not payable on orders from outside the European Union. Credit Card Security For your security we use Protx, a payment service provider, and when paying by credit or debit card you will be transferred to Protx's website, where they will take payment on our behalf. All credit and debit card numbers are taken on a secure server and are encrypted when transmitted to Protx. Protx only take payment for us and we do not receive the credit/debit card details. For security purposes, Protx will ask for the Card Verification Value. This is the last 3 digits of the number on the signature strip on the back of the credit or debit card. Protx will also ask for your address and this must match the address to which statements relating to the card are sent. Please, on no account, send your credit card details to us by unencrypted e mail. Guarantee We guarantee your satisfaction, however, in the unfortunate event that goods are provided in a defective state, we will provide a full refund. While every effort will be made by us to ensure that we can supply items and that prices stated by us are correct, showing items for sale or confirmation by us of receipt of an order does not imply entering into a contract to supply items. Your order represents an offer to us to buy an item, which is accepted by us only when the item is despatched. Reaching Us Our contact details are as follows: Sortoutyourgarden.com Beechwood Garden Centre Ltd Roman Road Blackburn Lancashire BB1 2LB United Kingdom E Mail: mail@sortoutyourgarden.com Telephone: 01254 266460 (International Dialling: +44 1254 266460) Facsimile: 01254 266467 (International Dialling: +44 1254 266467) Privacy Policy sortoutyourgarden.com do not disclose buyer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. Remittance Terms If paying by cheque, please make cheques payable to "Beechwood Garden Centre Ltd". Please note that we cannot deliver an order until payment has been received. Home Catalogue Info Search View Basket Checkout Email Us We can only ship to addresses within the mainland of the United Kingdom. A carriage charge of £4.95 is added onto each order, unless stated otherwise, with the exception of orders where delivery is to an address north of Edinburgh. If you are north of Edinburgh please contact us to check carriage costs before ordering.